Frequently Asked Questions (FAQs)

A: Rainwater Labs is powered by an AI-driven campaign automation engine. When you submit your app, the system performs:

• App Analysis – Reviews your app URL, features, and user value.
• Target Group Identification – Assesses your ideal audience, demographics, and creates user personas.
• Competition Analysis – Identifies closest competitors, compares strengths and weaknesses, and refines your positioning.
• GTM Strategy Creation – Generates a tailored go-to-market strategy including targeting ideas, ad formats, and messaging tips.
• Campaign Setup – Configures campaigns across ad platforms (Google, Meta, TikTok, etc.), setting targeting parameters and enabling tracking tools.
• Ad Placement – Places and launches ads across selected platforms.
• Performance Monitoring – Continuously monitors campaign performance in real time and optimizes for maximum engagement and conversions.

A: Rainwater Labs uses a simple, performance-based pricing model designed for flexibility and transparency:

• You enter the number of users you want to acquire.
• The platform calculates the estimated budget required.
• The platform calculates the estimated budget required.
• You can adjust your goals and budget to see how many users you can realistically acquire.
• Pricing includes user acquisition, campaign setup, performance management, and optimizations.
• There are no hidden costs at any stage.

A: To maintain fairness and transparency, Rainwater Labs follows a strict no-refund, no-cancellation policy. Please review the following before proceeding:

• Rainwater Labs does not offer refunds or cancellations once payment is made.
• Users have the onus of checking app compliance with ad platform guidelines.
• A Prohibited App Categories list is available for quick compliance checks.
• Rainwater’s AI engine also analyzes your app and flags if it falls under prohibited categories.
• If a user proceeds with a non-compliant app and it is rejected by ad platforms, there will be no refunds or cancellations.

A: Apps that fall under the following categories cannot be promoted on Rainwater Labs due to ad platform restrictions:

• Gambling & Betting
• Financial Services (unlicensed loans, crypto, forex, etc.)
• Alcohol, Tobacco & Recreational Drugs
• Sexual Content & Adult Services
• Healthcare & Medicines (restricted or prescription products)
• Weapons, Explosives & Dangerous Products
• Shocking or Violent Content
• Counterfeit Goods
• Misleading or Deceptive Content
• Political Content

For more details, see our Prohibited App Categories for Ad Campaigns page.

A: Ensuring your app meets all platform policies and legal requirements is the user’s responsibility. Key points to keep in mind:

• Users are entirely responsible for ensuring app compliance with ad platform policies and laws.
• Rainwater Labs provides tools and AI analysis but final responsibility lies with the user.
• Submitting prohibited apps may result in account suspension and forfeiture of prepaid funds.

A: Yes, your account may be suspended or terminated if:

• You submit apps in prohibited categories.
• You violate ad platform policies or applicable laws.
• Fraudulent, abusive, or unauthorized activity is detected.
• In such cases, prepaid balances or credits will be forfeited without refund.

A: While Rainwater Labs leverages AI to maximize campaign performance, exact results cannot be guaranteed. Key points:

• Rainwater Labs does not guarantee specific results such as exact downloads, conversions, or revenue.
• Campaign performance depends on ad platforms, user behaviour, and market conditions.
• Our AI engine continuously optimizes campaigns to achieve the best possible performance.

A: Protecting your data is our top priority. Here’s how we keep your information safe:

• We do not collect or store sensitive personal data (biometrics, religion, health, etc.).
• Login is via Google authentication or OTP verification only; we do not store login data.
• Payments are securely processed through Razorpay; we do not store card or bank information.
• All campaign data is stored on AWS servers in India with industry-standard security.

A: Here’s what happens to your prepaid balance depending on campaign circumstances:

• If your app violates policies, your balance will be forfeited.
• If your campaign ends normally, any unused balance will remain in your account for future use.
• Refunds are not provided under any circumstances.

A: To access Rainwater Labs, users must meet the following requirements:

• Users must be 18 years or older.
• A valid Google or Email account is required to access the platform.

A: You can request a review if your app or account is rejected:

• Yes, you can request a review by contacting contact@rainwaterlabs.com
• The final decision rests solely with Rainwater Labs and the ad platforms.

A: For assistance, feedback, or grievances, contact us at: contact@rainwaterlabs.com