Terms & Conditions

1. Scope of Services

• Rainwater Labs enables users to launch and automate app-install campaigns using their submitted app URLs via Google, Meta, and other ad platform APIs.
• Our service includes campaign initialization and ongoing optimization using automated systems only. No manual campaign management or advisory services are provided.
• We do not offer creative services, copywriting, or campaign consulting outside the automated service.

2. User Requirements & Responsibilities

• Users must log in with a valid email using OTP or Google account to use the platform.
• Users provide identification details (type: individual or organization, name, contact number, address, organization ID) for the purpose of generating a User Service Agreement for each campaign.
• Users are solely responsible for the legality, safety, and truthfulness of the apps submitted for campaigns.
• Users must not utilize the platform to advertise unlawful, prohibited, infringing, or fraudulent content or services.
• Users confirm that submitted apps comply with all ad platform policies and legal regulations. Submission of non-compliant apps constitutes a breach of these Terms.
• Users can update their identification details via the profile page at any time, and are responsible for ensuring accuracy.
• Rainwater Labs is not responsible for the content, legality, or policy compliance of apps submitted.
• By using the platform, you agree to indemnify and hold harmless Rainwater Labs, its officers, agents, affiliates, and employees from all claims, damages, or legal action resulting from your content, apps, or use of the platform.

3. Payments & Refunds

• All campaigns run exclusively on a prepaid, credit-based model. Campaigns will proceed only after adequate prepayment.
• No refunds or credits will be provided if a user submits an app, website, or service that fails to comply with ad platform policies or these Terms, whether discovered before, during, or after campaign execution.
• Users acknowledge that the onus of verifying app eligibility remains entirely with them.
• Payment processing is handled via Razorpay. Users are responsible for any additional transaction or processing fees.
• Each campaign will have its own User Service Agreement with payment details.

4. Account Termination, Suspension & Misuse

• Rainwater Labs reserves the right to suspend or terminate any account in case of:
• Suspected or actual unauthorized, fraudulent, or suspicious activity.
• Violation of these Terms, or applicable laws.
• Use of the platform to provide digital marketing as a service to third parties.
• Abuse, harassment, or attempted disruption of the platform.
• Submission of apps violating ad platform policies or falling under prohibited/restricted categories may result in account suspension and forfeiture of any prepaid funds.
• Users may request a review via contact@rainwaterlabs.com, but final decisions rest solely with Rainwater Labs.

5. Prohibited Uses

• You may not use Rainwater Labs for:
• Promoting or advertising illegal, counterfeit, infringing, or restricted content or products.
• Creating or abetting fraud, abuse, or harm to the platform, other users, or any third party.
• Commercial resale or providing Rainwater Labs’ services as your own without written approval.
• Submission of apps falling into prohibited or restricted categories constitutes misuse. Users remain fully responsible for verifying eligibility.
• Rainwater Labs reserves the right to report suspected illegal activity to relevant authorities.

6. APP ELIGIBILITY RESPONSIBILITY

• Users confirm that any app, website, or service submitted for campaigns fully complies with the policies of all ad platforms used, including but not limited to restrictions on gambling, financial services, adult content, alcohol, tobacco, healthcare, weapons, shocking or violent content, counterfeit goods, misleading claims, or political content.
• Users acknowledge that any failure to comply is their sole responsibility, and Rainwater Labs will not issue refunds for any prepaid balance, credits, or payments in such cases.
• For details, refer to the Prohibited App Categories for Ad Campaigns page.

7. Limitation of Liability

• Rainwater Labs provides the platform strictly “as is” without warranties.
• We disclaim liability for campaign outcomes (clicks, installs, conversions), system downtime, third-party errors, or lost profits.
• By using this platform, you assume all risks and consequences of campaigns and indemnify Rainwater Labs from related claims or damages.

8. Intellectual Property

• Users retain ownership of all apps submitted and campaigns run.
• Users may access historical campaign data on the dashboard.
• Rainwater Labs claims no rights to campaign data for commercial or secondary use.
• Rainwater Labs’ name, logo, branding, and proprietary technology are protected under Indian law.

9. Governing Law & Dispute Resolution

• These Terms are governed by the laws of India.
• Disputes are subject to the exclusive jurisdiction of the competent courts in Haryana, India.

10. Communications & Notices

• All notices, communications, or policy updates will be provided via the platform. Users are responsible for checking updates regularly.

11. General Terms

• Platform use is permitted only for users aged 18 years or older.
• Rainwater Labs may amend these Terms at any time. The latest version is always available on the platform.
• If any provision is found invalid or unenforceable, the remainder remains in full force.

12. Contact

For support, feedback, account issues, or appeals:

• Email: contact@rainwaterlabs.com

Indian Legal Compliance

These Terms incorporate principles from the Indian Contract Act, 1872, Information Technology Act, 2000, and other applicable laws. By using Rainwater Labs, you acknowledge and agree to such compliance.

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